Privacy notice

We respect your privacy. This notice explains how we handle information you share when requesting an experience or contacting support.

What information we collect

In plain language

Contact details (such as name, email, and phone)
Request details (preferred date, traveler count, and preferences)
Messages you send to support
Accessibility notes you choose to share

How we use it

For your request

To process your experience request and confirm availability
To communicate with you about timing, meeting guidance, and practical details
To respond to questions and support needs
To improve clarity and service quality

Sharing and choices

What happens next

We only share information when needed to fulfill your request or provide support. You can also request updates or corrections by contacting support.

This notice is designed to be straightforward. If you want more detail about how your information is handled in specific situations, reach out to our support team.

Questions about privacy?

We’re here to help.

Send a message to our support desk and we’ll guide you through the next step.

Go to support Back to request